This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the J-Ride website & cab-hailing app.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described here.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Photos

This Privacy Policy explains how our cab hailing app (“J-Ride“) collects, uses, and safeguards the photos you upload as a user of our services. By using the App and uploading photos, you agree to the terms outlined in this policy.

1. Collection of Photos:
   When you use our App, you may have the option to upload a photo for various purposes, such as your profile picture or for identification verification. These photos may include images of yourself, government-issued identification, or other relevant documents. We only collect photos that are voluntarily provided by you.
2. Purpose of Photo Collection:
   The photos you upload serve specific purposes, which may include but are not limited to:

a) Profile Identification: The App may display your profile picture to drivers and other users to facilitate ride-sharing and ensure accurate identification.

b) Verification: We may use the photos for identity verification purposes to maintain the safety and security of our platform. This helps us ensure that the person using the App matches the profile information provided.

c) Compliance with Legal Requirements: We may retain your photos as required by applicable laws and regulations, including but not limited to laws related to ride-hailing services, transportation regulations, and anti-fraud measures.

3. Storage and Security:
We take appropriate technical and organizational measures to safeguard the photos you upload. Your photos will be stored securely on our servers and accessed only by authorized personnel or service providers who require access to fulfill their duties. We maintain industry-standard security practices to prevent unauthorized access, disclosure, or alteration of your photos.

4. Data Retention:
We will retain your photos only for as long as necessary to fulfill the purposes mentioned above or as required by applicable laws and regulations. Once the photos are no longer needed, we will securely dispose of or anonymize them to prevent unauthorized access.

5. Third-Party Access:
We do not sell, trade, or share your photos with third parties for marketing purposes. However, we may engage trusted third-party service providers to assist us in providing our services. These service providers may have access to your photos but are contractually bound to protect your personal information and use it only for the purposes outlined in this policy.

6. User Control and Access:
You have the right to access, review, and update the photos you have uploaded. If you wish to remove or modify any of your photos, you can do so by accessing the appropriate settings within the App. In case you encounter any difficulties, you may contact our customer support for assistance.

Contacts

This Privacy Policy outlines how we collect, use, share, and protect the data obtained when you choose to grant access to your contact list for the purpose of using our cab hailing services.

Information We Collect:

When you give us permission to access your contact list, we collect the following information:

1. Contact Information: Names, phone numbers, and email addresses from your device’s contact list.
2. Contact Usage: We may collect information on the frequency and duration of interactions with your contacts within the app.

How We Use Your Contact Information:

We access your contact list to enhance your experience with our cab hailing services and provide you with a more personalized experience. The primary purposes for accessing your contact list are as follows:

• Facilitating Cab Booking: We use your contact information to simplify the process of booking rides for both you and your contacts. This allows you to quickly select and share your ride details with friends or family.
• Enhancing Security: By accessing your contact list, we can verify and validate the identity of your contacts, reducing the likelihood of unauthorized use of the app.
• Improving User Experience: Understanding contact usage helps us improve the app’s functionality, optimize user experience, and tailor our services to your preferences.
• Ride sharing: transportation arrangement where multiple individuals who are traveling in the same direction share a single vehicle to reach their common destination.

Data Sharing:

We treat your personal information with the utmost confidentiality. We do not sell, lease, trade, or otherwise share your contact information with third parties for their marketing purposes.

a) Service Providers: We may share your contact information with trusted third-party service providers who assist us in providing our services. These providers are bound by strict confidentiality agreements and are only allowed to use the data as required to fulfill their services for us.

b) Legal Compliance: We may disclose your contact information if required by law, regulation, or in response to a valid court order or government request.

Data Retention:

We will retain your contact information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

You have the right to control access to your contact list at any time. You can grant or revoke permission to access your contacts through the app’s settings.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.